September 2020: I was referred to Ron by another trusted friend and am so happy to have met him. My partner is from Italy and was seeking residency here in Australia, Ron provided us options, advice and plenty of patience when we commenced our journey.
Ron has maintained professionalism, accurate information and advice the whole way through. We are so pleased with his services and if it was not for him we probably would not have received the residency after two months of applying.
September 2016: "Our company hired the services of Best Visa Australia since we were trying to sponsor a member of our team and the previous migration agent simply lodged a completely wrong application. Hence, the application process was rejected. At first, we could not understand why it was rejected as it was a genuine application. After a bit of research and a few unsuccessful meetings with other Migration companies, Best Visa Australia could explain exactly what had happened to our case, basically an inappropriate occupation had been nominated and therefore the application was refused. Best Visa Australia lodged a new application with a more suitable occupation which resulted in a positive outcome. Thanks to them, we have our staff member working with us on a full time basis on a 457 visa."
Daniela, Managing Director, STB Australia
August 2014: “My partner and I came to Ron in January 2013, having got ‘stuck’ in the immigration system, having applied for his permanent residency under a partner application almost 2 years prior. We lodged our application on May 1st, 2011. Having got stuck on a technicality that required us to produce a certificate we were unable to obtain, we first engaged a firm of immigration lawyers. After thousands of dollars and frustration with the lawyers taking a passive role with the department, we decided to disengage them, only to find ourselves still stuck. Enter Ron Carter (on the recommendation of a friend) in January 2013.
Ron came to our home and took the time to listen to our story to date. His advice was sound and practical, something we had found lacking with the law firm. He also suggested taking a step back and obtaining our file from the department under Freedom of Information (FOI) to verify if indeed the missing certificate was indeed the problem. The file was requested the next day by Ron in January 2013 and all the way from that date to the eventual approval in August 2014 Ron has guided both my partner and myself and followed up the department to check on the progress of our application.
Our case was quite a complex ‘mess’ created by a missing certificate, in essence, to us, we had been placed in the ‘too hard basket’, we got passed from case officer to case officer and were given conflicting updates from the department. During this time of frustration and anxiety for us, Ron remained a centre of empathetic calm and reason. Understanding the stupidity of the circle we found ourselves in, but constantly working with our case officer(s) to keep things moving – either to a positive conclusion or to a rejection, so we could at least appeal – anything was better than nothing by the middle of 2013 when we hit the 2 year mark.
It was in late 2013, Ron got us an audience with our case officer (of the time), again, I cannot reiterate strongly enough how Ron's calm and professional manner kept us relaxed and reasonable in what we found an unfair and stupid system. That meeting led to a requirement for more paperwork to prove again that we had exhausted all avenues to get the certificate we needed for a tick in the box. Ron, again – kept us on task. We went about our daily lives whilst he compiled the paper trail and constantly followed up the department.
Ron, also kept us updated on his conversations with our case officer(s) and where our case was at – again always understanding we were quite sensitive to ‘going nowhere’ but making sure we were aware of what he was planning to do next to keep the application moving.
In August 2014, after more follow up from Ron, we were advised that the requirement for the certificate had been waived. We were required to provide further evidence of a continuing relationship (it had now been over 3 years since our application lodgement), again Ron kept us on task, then on August 21st, 2014 Ron happily advised us the PR visa had been granted.
I am absolutely convinced had it not been for Ron’s determination and persistence in following up our application we would still be in the ‘too hard basket’. I am also convinced that without Ron’s calm and guiding influence we would have ended up yelling in frustration at the department, in essence doing ourselves no favours.
We have absolutely no hesitation in recommending Ron and Best Visa Australia to assist you with any of your visa requirements. He is professional, calm, reasonably priced, persistent and completely understanding of his client’s point of view. Ron, thank you. It does not sound enough, but thank you."
“First and foremost we would like to express our sincere appreciation for your diligent and kind assistance in successfully obtaining the 457 employment Visa. After having lived seven years in various locations across Asia Pacific including Thailand, India and Hong Kong, we have eventually settled in Australia and call it our home now.As a German expatriate who had lived in these other countries and who had gone through Visa applications before, I thought I was somewhat prepared for the process but had to learn pretty fast that it is not as straight forward as I anticipated. Without seeking your assistance, it would have been so much harder (not to say impossible) to stay on top of things and provide the requested information in a timely manner. Thanks to your pro-activeness in making us aware of all requirements beforehand, and thanks to your responsiveness in answering all our questions within no time, we were able to short cut the period from lodging the application to approval down to a minimum. In fact, we were able to obtain our Visa much earlier than we had ever hoped for, which saved us a lot of cost and time.Ron, we are very lucky that we called for your professional services. Not only because it showed results and accelerated our visa application process immensely, but also because your genuine, honest and warm personality gave us a lot of confidence throughout the entire application process. Thank you and warm regards.”
- Holger and Ingrid
BCR Australia (Intl Freight Forwarding, Customs and Logistic Company) - March 2013
“We recently utilised Best Visa Australia to help us apply for Standard Business Sponsorship and a 457 visa nomination. Ron Carter has a real understanding of the process and made the sponsorship application process straightforward for us. He patiently explained the steps and answered all of our questions, working closely with us to determine the best course of action. From start to finish, Ron was always accessible via phone and email. He laid out the steps and time frames for us and put our application pack together. Best Visa Australia strives to true partner with their client to ensure needs and expectations are met. We highly recommend Best Visa Australia for advice on visa and immigration matters.”
-Kim McDean, Human Resources Manager, BCR Australia
“Dear Ron/Best Visa Australia, we do not know how to begin to thank you for your outstanding work in preparing the Australian partner visa for us. Everybody had told us that we would have to wait between 6 and 12 months for our visa to come through - so when we received a letter after only 10 days we were completely blown away! We are so appreciative of your professional attitude and attention to detail and are sure that the reason that our visa was processed so quickly was that you took the time to prepare a complete and thorough application on our behalf. Your honest and responsive approach to our situation was refreshing, in an environment where the amount of information needed to apply for such a visa can be overwhelming! We would not hesitate in recommending Best Visa Australia to anyone looking to apply for a visa in Australia. We are looking forward to getting on with our lives in this great country and thank you for making the transition as smooth and seamless as possible. Thanks again!” - Jen and Dirk
From an Irish 457 Visa Applicant - 16 August 2012
“My partner Simon and I recently sought the help of Best Visa Australia to obtain a 457 visa for Simon who holds an Irish Passport. Ron Carter was most helpful and professional and made what can be a stressful process very painless Ron was with us through all the steps of the process and replied promptly and accurately to any query or concern we had I cannot recommend Ron and Best Visa Australia highly enough.” - John Stevens and Simon Donnelly
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